Windows hello face this option is currently unavailable windows 11. -Configure Windows Hello.

Windows hello face this option is currently unavailable windows 11 Try again later'. " Underneath there is an exclamation mark with "something went wrong. Try again later". uninstalled. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Jul 18, 2023 · How to Unlock Windows 11 with Face. Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. Sep 27, 2022 · Press Windows + I keys simultaneously on your keyboard to launch Windows Settings. 8 for Windows 11 for x64 (#KB5009469). I am using Microsoft Surface Laptop 2 with Windows 10 Pro. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. I just didn't hop on the forum right off the get go and ask for help here. But […] Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. Emojis Explained. Windows 11 operating system. Press the Windows key, type "Core isolation", and launch 2. Jan 2, 2025 · 2) Reset Windows Hello settings: Open Settings, select Accounts > Sign-in Options, and under Windows Hello Facial Recognition, select Delete. -Select remove to remove the face scan or fingerprint reader. Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. Oct 4, 2023 · Visit this page on how to Setup Windows Hello for Business because the instructions are too lengthy to fit in one article. Re-set the PIN in the user login settings and re-enter the face to see if the face recognition function can be restored to normal. " Following the suggestions in this forum, I deleted the driver for the camera, but I am unable to locate the new driver to reinstall. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. There I found in the list: Facial Recognition (Windows Hello). However, in the past week Windows had several updates that i downloaded and installed including February 2022 Cumulative Update (#KB5010386) and January 2022 Cumulative Update Preview for NET Framework 3,5 & 4. Regards. Locate the data file under C:\Windows\System32\WinBioDatabase and delete it (if it cannot be deleted, rename it and delete it). Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Country/Region: Africa loader Nov 17, 2021 · PIN (Windows Hello) This option is currently unavailable | Windows 11 | fixed this problem Jul 12, 2020 · ขอสอบถามครับ Windows Hello ไม่สามารถใช้งานได้ครับ ทั้ง Windows Hello Pin , Windows Hello Fingerprint และ Windows Hello Face โดยมันขึ้นว่า This option is currently unavailable - click to learn more แล้วก็ Something went wrong. "help to to slove this problem . Run Windows Hello troubleshooter Jun 10, 2024 · Windows Hello Face. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. "We couldn't find a camera compatible with Windows Hello Face. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Type regedit and May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. I tried to troubleshoot, and I reset camera settings, but there is no option to set it up to begin with. Sep 1, 2022 · If you are about to purchase a new Windows 11 device, a top feature you should require is support for Windows Hello. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. When I upgraded to a new laptop I thought it would change but i'm having the same problem. we could not find camera compatable with window hello face recognition. " The explanation was " We couldn't find a camera compatible with Windows Hello Face. hows. Since then Windows Hello facial recognition does not work' Anybody, have this same problem and a Oct 6, 2024 · Select Windows biometric services from the left column. Switch to set "Off" for Memory Integrity 3. Reboot the device and start the Windows Biometric Service service as in method . I'm currently running my computer on Windows 11 Home. Uninstalled and reinstalled Windows Hello Face. One is that the sign-in option to use Facial Recognition isn't working, it indicates “Facial recognition (Windows Hello) - This option is currently unavailable. Aug 24, 2021 · Something went wrong. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. After this, check to see if you can set up Windows Hello Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on May 15, 2024 · Hi, I am Dave, I will help you with this. Jul 13, 2023 · No Password option and PIN (this option is currently unavailable) on Windows 11 I just bought a new laptop recently, and at first set up they gave me only pin as an option. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). Restart your PC and try to add a Windows Hello PIN again. However, I noticed that my pin no longer works. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. If you go to Settings > Accounts > Access Work or School, do you have any work or school email address listed? If so, click on it, then click disconnect. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Checked the TPM hasn't been disabled If nothing works, you must check whether some underlying hardware or software issue made the fingerprint not working on Windows 11. In my case, it was simply a misconfigured Group policy setting. The camera is working. ” So how to resolve it successfully? Here this article will give you some useful ways. Oct 20, 2021 · Unlocking your device using face recognition is a super-easy way of accessing your tablet, laptop, or PC. Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. You may In this video, we are going to learn how to fix Windows Hello face recognition not working in Windows 11. Nov 21, 2022 · 6. Your immediate reply and response are highly appreciated. Threats include any threat of violence, or harm to another. Please try to toggle off "Require Windows Hello sign-in for Microsoft accounts", May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. (I wonder what currently means?_) Mar 25, 2020 · I tried updating the driver for the camera, and Hello Face started working again, but it still shows as "unavailable" and the PIN doesn't come up when the facial recognition doesn't detect my face (it just times out and the computer goes back to sleep). Now I cannot even enable it again. Go to Start > Settings > Accounts > Sign-in options. I look forward to helping you. So, on System Settings: Accounts – Sign in Options – Pin (Windows Hello) NB it says this option is currently unavailable – WHAT I am using it already? Jan 10, 2024 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. ” Hello, I have sent PIN in Windows Hello. Try again later. Back to Table of Contents Sign in with fingerprint scanner Jul 19, 2024 · Once you restart the biometric service, you must register your fingerprint again in the Settings app. Clean the fingerprint scanner. But above message "this option is temporarily unavailable windows hello" appears. My Google account uses it. Feb 17, 2022 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. If Windows Hello is not available, you will see a message: Windows Hello Face. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . Oct 24, 2023 · Windows 11 now requires users to sign in to Windows Hello using a Microsoft account on the device to enhance security. Now none of the options are available. Option 2: Restart Biometric Services. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t Jul 6, 2024 · You may note down your laptop name and model number and search on the manufacturer’s site to see if it supports Windows Hello. under “Windows Hello Facial Recognition” and reset the facial recognition. 5) Reboot after the installation is complete. i need to use a usb fingerprint scanner. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. Add a registry entry. Free Movie Streaming. On the Accounts window, select Windows Hello Fingerprint, and Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". " Mar 21, 2024 · Windows Hello Face This Option Is Currently Unavailable Windows 11 | NetSavantsWelcome to NetSavants! In this troubleshooting guide, we'll address the issue Aug 6, 2020 · Harassment is any behavior intended to disturb or upset a person or group of people. The same thing with Windows Hello fingerprint recognition and PIN. Nov 27, 2024 · Hello, this is Emily. Uninstall Windows Hello Face Software Device. This article explains what Windows Hello Face is and how to enable or get rid of it, should you choose to. But as long as it's not configured it should be ok. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. If the Face Recognition (Windows Hello) option is listed, your device is compatible. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Refer to the ‘Fix 2’ section to register your fingerprint. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. But somehow, after few updates later, I can't use windows hello to sign in. I have read, and done just about every step that has been suggested and none of them has fixed the problem. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Jul 22, 2023 · Hello, this is Emily. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. Navigate to the following folder - C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft When I try to set up Facial Recognition ("Settings" -> "Accounts" -> "Sign-in options" -> "Facial Recognition"), it says: This option is currently unavailable. Access Account settings; Then, click on Sign-in options in the right side of the window. And it's showing like the attached pictures. So, I thought I would change my PIN number. Please fix it This video will show you how to fix Windows Hello not working in Windows 11. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Click on "Accounts" and then click on "Sign-in options". This isn’t just a Windows 11 issue, by the way. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Jul 17, 2022 · I understand that you are having Windows Hello PIN issues. This options is currently unavailable - click to learn more . If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. its showing "this option is currently unavailable. Thank you for your persistence Jun 19, 2021 · Hello Pi3e, I'm John an Independent Advisor and a Windows user like you. Hi, I'm having trouble with Windows Hello sign-in options on my PC. how can i install it. Fix Windows Hello Not Working on Windows 11. Therefore, you will need to transition from a local account to your Microsoft account in order to utilize other sign-in options. Dec 6, 2024 · i donot have windows hello driver for hp elitebook 840 g6. ChatGPT. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder Jan 16, 2025 · I like using the PIN (Hello). Enable "Turn on convenience PIN sign-in" using Group Policy. 3) Check the Windows Biometrics service: Press Windows Logo Key + R to open the Run dialog box, type services. Thanks 🎥 In this video I'll show We couldn't find a camera compatible with windows hello face. Windows Hello not working on Windows 11 – In this case, the fingerprint sensor stops working due to disabled PIN login, an outdated biometrics driver, or missing Here in this video tutorial, I will show you guys how to fix Facial recognition Windows Hello is showing the "We couldn't find a camera compatible with Windo Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Every single Windows Hello option shows as "currently unavailable. Symptom 1: Fingerprint recognition shows the option is currently unavailable. Then restart the computer and see if those options are now back available. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Someting went wrong. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Select Windows Hello Face and click on Remove. 4. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Jan 19, 2023 · How To Fix "We couldn't find a camera compatible with Windows Hello Face" Windows 11. Dec 21, 2021 · Step 9: Your setup is complete. No worries, I'll do my best to help you. Some cameras come with a privacy shutter or cover that could obstruct the lens. Mar 2, 2024 · I have windows 11 Dell laptop that is brand new, it has all the recent updates, but the option for facial recognition is not available. And I can't even use Windows Hello on my PC though it's compatible. These include face recognition or fingerprint, which you can use to sign into your device. " It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Use the tricks below and fix Windows Hello on your laptop. Nov 15, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. May 15, 2024 · So far, nothing I have tried has made any difference. Disconnect from Work or School Account. I had mine set to Enabled. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. The facial sign-in is enabled by a camera with an infrared sensor. iPhone Help. We couldn't find a camera compatible with Windows Hello Face. Then open Explorer and navigate to the following path. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Here are several common scenarios and troubleshooting steps that may resolve the issue. windows 11 version 23h2. nothing is working. In the Settings window, select Accounts from the left pane. Checking for Obstructions. "Core Isolation" Disable Steps: 1. Try using the Registry editor, follow the steps below:. Didn't change anything even after restarting. This option is currently unavailable - click to learn more. Hence, apply the following steps to resolve it quickly on your PC. " So, I went to Settings - Apps -> Optional features. Check in Device Manager, if you've IR based webcam installed on your system (refer screenshot). You may need to reregister your Hello options if needed. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". On the Services console, scroll and right-click Windows Biometric Service. msc and press Nov 30, 2022 · The easiest check is to go to Settings > Accounts > Sign-in options. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". ” and the expanded portion says, “We couldn't find a camera compatible with Windows Hello Face. Nov 3, 2023 · Select [Facial recognition (Windows Hello)] ③, then click [Remove] ④, the face sign-in option will be removed. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. Disconnect them all one by one. Device Home Page - References and Resources – Learn about your Device - Solve Problems Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Windows Hello face recognition is a cool feature in Jan 16, 2025 · Hi Bill, I've followed your instructions and cleared TPM from security processor troubleshooting, and my device restarted. Nov 7, 2024 · In the Service windows, find Windows Biometric Service and right-click on it, then select Restart form the pop-up menu. Mar 30, 2023 · We couldn’t find a camera compatible with Windows Hello Face In Windows 10 /11Thanks for Supporting !! Jan 15, 2023 · It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not available to select. If you encounter the same issue, you can try them to solve your problem. Now Windows Hello Face should detect your Windows Hello compatible camera, assuming its drivers and everything else are working properly. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. I installed HP assistant to try and perform an in-place upgrade, but the assistant doesn't give me that option (refer to Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Click the Sign-in options in the left panel, select Windows Hello Face and then register the Hello Face data again. Note: Setting up face recognition also will be similar. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. reinstalled. I went to my Windows account and added a new sign in option for Windows Hello. May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. This issue usually occurs when a work or school account has been connected on the device which has some restriction due to work or school account policy and some times due to drivers issue. com Encountering the “This option is currently unavailable” error can be frustrating. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. It says (this option is currently unavailable). I am using a 2019 asus vivobook x510u with windows 11 home 23H2. Mar 20, 2024 · This option is currently unavailable – This is when the Windows Hello Biometrics and facial recognition stops working due to a Windows update or Group Policy settings. The ESS in these versions of Windows only supports a USB connected Infrared (IR) camera. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. In Windows, search for and open Sign-in options. I tried updating all the drivers but nothing works out. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". The problem has been resolved. If the Windows 11 fingerprint not working issue persists even after some initial checks, it is time to move on to some real troubleshooting. Therefore, I can't even change my pin. . Any advice would be very much appreciated. I suggest that you try to delete the folder where the PIN information is stored and then try again. Click the [Start] icon ①, then select [Settings] ②. How To Fix Windows 11 Fingerprint Not Working. Avoiding Scams. I'll be happy to assist you today. Jan 27, 2025 · If you do not have a work or school account connected to your device, delete the contents of the NGC folder and see if you can set up a Windows Hello password and fingerprint. Many users confirmed that they managed to fix the Windows 11 hello not available issue through this solution. Mar 30, 2022 · I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. Once you open Run dialog box, insert services. Facebook Help. Follow the instructions. Aug 21, 2024 · These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. msc and click OK. Getting the latest driver Oct 10, 2023 · The first time this happened, I tried reinstalling drivers to no avail. Check if the Windows Hello option is now working. Right-click on the Press Windows + I keys to open the settings and then select Accounts. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Windows Hello is a biometric method of authenticating on your Windows 11 or Windows 10 device. Press Windows key + R key together from the keyboard. Feb 25, 2025 · Windows Hello Sign-in Options Not Working. Sep 10, 2020 · 9. Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. Aug 11, 2020 · Windows Hello - This Option is currently unavailable. Remove Facial recognition feature Windows 11 pin sign in "currently unavailable" Out of nowhere a week or so ago signing in with a pin stopped working, always says option disabled for too many failed sign ons (none being too many, apparently) and even waiting the two hours gives me no change. 🍳 Fol Windows 11: We Couldn't Find A Camera Compatible With Windows Hello Face On Windows 11, Fix Windows Hello Facial Recognition Not Working Windows 11Link: http Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. Lock the screen and Entered the PIN and received the below message . Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Sep 16, 2023 · So I simply uninstalled the previous one from the "Optional Feature" option, then restarted and installed again. Aug 17, 2019 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. Now you can use Windows Hello Feature with the fingerprint and sign-in. Any ideas on how to resolve this? I cleared the TPM but no luck. Then delete the folder named NGC. Symptom 2: Facial Recognition setup in Windows Hello cannot be complete due to the human face is not detected by the IR camera. Microsoft has built facial recognition setup into the out-of-the-box setup process in Windows 11. With Windows Hello Face, Microsoft has refined this type of authentication and has enhanced its security. I removed a driver Jan 11, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. Method 2. Since getting my laptop a couple years ago, I usually only use the finger print entry to unlock my computer. Read detailed guide at https://www. Select Start > Settings > Windows Update > Check for updates. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Jan 7, 2025 · 3. I normally regularly change my passwords at least once a year. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. Let’s have a try. Locate the Hello, webcam, and fingerprint drivers individually and right Jan 29, 2024 · I can see here that you're unable to use your Windows Hello. Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. The method is very simple and clearly described in the video. please help me to figure this out. 2. kapilarya. The options to improve recognition and to remove this sign-in option are greyed out. If you are experiencing the reported problem on computers that have been set up for an organization (e. But it's not installing and can't even cancel. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Please help Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. Mar 13, 2025 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had a problem with my personal laptop, my organization asked me to change my PIN after it didn't recognize my face and now it won't unlock with my face, so I had to remove the PIN, now it says this option is currently unavailable, and I can't set up any of the Windows To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. About Windows Hello, you must select the camera or fingerprint reader. Fix 5: Edit the Registry. I tried all different things suggested on this forum without any success. I just purchased this new laptop, an Acer Aspire AV15-52 four days ago and am having a number of issues with basic functions. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Right-click on it, and then select “ Start” from the list that appears. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. 5. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Sep 30, 2024 · I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Feb 1, 2020 · I did that and the network issue got fixed. Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Apr 16, 2024 · Try again later". But if you have set up Hello for Business but it still doesn’t work on the domain, here are five quick fixes. g. 1. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Jul 11, 2023 · How to Fix Windows 11 Hello Not Working Fix 1. Windows Hello Face this Option is Currently Unavailable Windows 11For any issues, live connect with me: https://www. Right-click on the Start icon and choose Run. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. 9 Ways to Fix Windows Hello Fingerprint Recognition Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. " below that. The Facial Recognition option displays the text " This option is currently unavailable. Oct 11, 2024 · You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. I have bought the PC with genuine Windows 11. Under "Windows Hello PIN", click on "I forgot my PIN". May 18, 2023 · I'm using Windows 11. 2. Before delving into system settings, the first step is to verify whether your device meets the hardware requirements. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. This option is currently unavailable - Click to learn more-To try and solve this issue, I enabled Windows Hello for business from Intune -> Device -> enrollment -> Windows hello for business. com/windows-hello-not-working-in-wi Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. In this video, we are going to learn how to fix Windows Hello not working on Windows 11. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. Dec 12, 2022 · When I go into Settings -> Account -> Sign-in Options. If your computer supports facial recognition but you are experiencing issues, proceed to the next step. Step 1. The last Windows Hello option is the pin, which works. I've been trying to Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. If I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. To fix the Windows 11 Hello Face not working issue, press the Windows key + X and select Device Manager. If you are unable to use Windows Hello features like facial and fing Feb 19, 2024 · Please go to the corresponding instruction based on the current Windows operating system on your computer: Windows 11; Windows 10 . See full list on windowsreport. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Feb 5, 2020 · Let's remove this option in the Fingerprint section of Windows Hello. Hence, if you purchase a laptop including an infrared camera that support Windows Hello facial recognition, you will be prompted to set it up the first time you turn on the PC. I get two messages:1. When I go to set up sign in options however, the windows hello features are still unavailable. When I want to change my pin to password, there is no option, only face recognition, fingerprint, PIN, and physical key. Aug 14, 2023 · Windows 11. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. The most effective method provided by Microsoft is to uninstall the Face Software Device driver. However, recently I haven't been able to sign in any other way except for the pin. My Windows specs are: Edition: Windows 11 Home Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Try again later" Aug 13, 2021 · This option is currently unavailable - click to learn to more. It states, 'This option currently unavailable' and along with 'Something went wrong. You can use the Get Help app Sep 4, 2022 · Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. Nov 30, 2024 · windows hello security key/face/fingerprint says "this option is currently unavailable" ive installed latest drivers. Feb 24, 2020 · 4) Select 'Windows Hello Face' from near the bottom of the list and Install it. Jun 21, 2022 · Here are the ways to troubleshoot Windows Hello not working on Windows 11. and nothing I do works. Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. Things I have tried and failed: Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. May 3, 2024 · I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. 2] Run Windows Hello Troubleshooter. It is mandatory requirement for Windows Hello Face. But issue persists, What do you think could be the issue. Under "Ways to sign in" > "Facial recognition (Windows Hello)" you can see if the option is available ("Sign in with your face") or not ("This option is currently unavailable"). Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Oct 29, 2023 · Microsoft face authentication in Windows 10/11 is an enterprise-grade identity verification mechanism that's integrated into the Windows Biometric Framework (WBF) as a core Microsoft Windows component called Windows Hello. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Close. -Configure Windows Hello. If you can't proceed to next method. When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to authenticate your identity. What can I do if Windows Hello is not available on domain? 1. Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. See fixes here for Windows Hello Face Recognition: Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. But now windows hello does not work. Select the option you want to use to sign in. You can do this by following these steps: Open the Settings app on the affected device. Whats funny is on a Windows 10 box i was able to setup just fine but I Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. tech/2023/06/how-to-fix-facial-recog Mar 22, 2020 · Hi Dan. cpgq mzlzruey pkzzllj gnpojhw vvydz timumq tdgkeu zgbg einx vgdrt neitph ihczold ydph tqakp ykn